FAQs
PRE-ORDERING
Does the Xscanner 3D use structured light?
No. The Xscanner 3D utilizes laser triangulation technology, providing 7×2+1 blue laser lines. It works by projecting the laser onto an object and then capturing the reflection using sensors, delivering excellent resolution and accuracy.
What is the frame rate?
The Xscanner 3D captures images at a frame rate of 50 fps.
How does the Xscanner 3D work with the five-axis machining center?
First, use the Xscanner 3D to scan the object and generate a model file. Then, import it into the five-axis programming software for toolpath programming, output the machining G-code via post-processing software, and, once verified, import the G-code into the five-axis machining center for processing.
SOFTWARE
Is the accompanying software self-developed or open-source modified? Is the scanned model a mesh or a solid?
The accompanying software is self-developed. The scan can yield either point cloud data or mesh data.
Which file formats can I export my 3D scans in?
Our 3D scanners support multiple file formats, including PLY, TXT, STL, OFF, and OBJ, ensuring compatibility with most CAD, 3D modeling, and slicer software.
What are the PC requirements for the 3D scanning software?
The software requires a Windows 10 or above operating system with at least Intel Core i7-9850H of CPU, a 32GB DDR4 or higher memory, and a NVIDlA QuadroT2000 4GB or better graphics card to ensure smooth operation.
What are the system requirements for the 3D scanning software?
The software requires a Windows 10 or above operating system.
Do lneed to purchase scanning software separately?
No, our software Xscanner 3D is self-developed and is free to use. lt provides you with intuitive 3D scanning and powerful editing, which is multifunctional and user-friendly.
OPERATION
How do I ensure the best scanning results?
For the best results, ensure the object is clean, well-lit, and stable. Also, following the scanner's optimal distance guidelines will help in achieving the highest accuracy and detail.
What is the typical scanning speed?
Scanning speed depends on the resolution and object complexity, but our scanners are designed for efficiency, completing scans in just a few seconds to a few minutes.
When do you need to calibrate?
To ensure the best 3D scanning quality, you should calibrate the scanner with the calibration plate when you're in the following situations:
1.When the scanner is used for the first time,
2.When the scanner undergoes strong vibration,
3.When the scanner experiences long-distance transportation,
4.When the alignment fails multiple times,
5.When the scanning precision drops.
What can be scanned？
The scanned objects must be opaque. Objects with reflective surfaces will affect the scanning accuracy. Objects with light-absorbing surfaces cannot be scanned unless they are spray-painted.